Schedule of Events

Commercial Virtual Conferecne

Times, sessions and speakers are subject to change.

1:00 PM – 1:50 PM
How to Break in to the Commercial Pest Control Market

Providing pest management services to food processing plants and other large commercial clients can be a daunting prospect, particularly if your company hasn’t serviced these types of high-end customers in the past. Hank Hirsch, president of RK Environmental Services, understands where you’re coming from. After all, he’s been there. Prior to joining RK Environmental Services, Hirsch’s exposure to the food processing industry was limited, but he worked hard to acquire the necessary knowledge and hands-on experience to ensure his ultimate success. Today, RK Environmental Services specializes in pest management and food safety consulting, servicing both regional and national food industry accounts, including food processing plants, retail food establishments, and food warehouse and distribution facilities. Learn what it takes to be successful in the commercial pest control segment from someone who knows!


1:50 PM – 2:00 PM
Sponsor Presentation - ActiveSense Systems
Sponsored By
2:05 PM – 2:55 PM
Rat Behavior & Control in Commercial Accounts

Sprague Pest Solutions has been using motion-sensing cameras (“game cameras”) and some of the new sensor systems available to the industry to track rodents. What they have discovered has been a revelation in gaining a better understanding of rodent behavior. Yes, rats are neophobic, but Sprague’s technical staff didn’t realize just how neophobic they are. What they learned is requiring the company to rethink how it performs rodent control in commercial accounts and they’ll be sharing their valuable insights with conference attendees in this highly anticipated educational session.


2:55 PM – 3:05 PM
Sponsor Presentation
3:10 PM – 4:00 PM
Auditor Insights: Mistakes to Avoid When Servicing Food-Processing Plants

As the former head of Food Safety Education at the American Institute of Baking, Al St. Cyr understands what it takes for a food processing facility to pass muster during a food safety audit. He’ll share these insights with attendees of PCT’s Commercial Pest Control Virtual Conference, insights gained from more than 35 years of practical industry experience on the front lines of the food processing industry. From inspection tips and proper documentation to staff communication and performing the service, you’ll learn the key steps to providing a quality pest management service in food processing facilities and other high-end commercial accounts.


4:00 PM – 4:10 PM
Sponsor Presentation
4:15 PM – 5:05 PM
Pest Control in Commercial Accounts: The Not-So-Prime Pest Suspects

Cockroaches, rodents and flies are among the most commonly encountered pests in commercial accounts. But what about those “not-so-prime” suspects that cause headaches and prompt callbacks for pest management professionals? Pat Hottel, a Board-Certified Entomologist with McCloud Services, shares decades of practical insights about the biology, behavior and management of hard-to control pests that cause recurring problems in commercial accounts. You won’t want to miss this informative educational session from one of the industry’s leading technical directors and a contributing author to the PCT Guide to Commercial Pest Management.


5:05 PM – 5:15 PM
Event Wrap Up