Times, sessions and speakers are subject to change.
There are skills you must master if you want to be a successful commercial pest management technician. Examples of essential skills include inspection, identification, and integrated pest management techniques. While many technicians master these technical skills, they never become great because they fail to develop their customer service skill set. In this session, learn how to develop what is arguably the most important skill the commercial pest technician can possess – customer-centric service.
Successful commercial sales require specialized skills, but if you learn those skills you can win business away from virtually anyone, including the industry’s largest companies. Join noted sales trainer Patrick Quigley as he shares the secrets to “Profitable & Successful Commercial Sales” in this fast-paced, 45-minute presentation, followed by a question and answer period. Topics addressed by Quigley will include: understanding the commercial sales process; keeping your funnel filled for long-term success; secret techniques for setting firm appointments; and effective closing techniques.